1- Introduction

This policy presents INRō’s commitment to its customers, explaining the matter of protection of personal data, in order to strengthen the relationship of trust with its customers.

INRō acts in compliance with the principles described in the policy of Regulation (EU) 2016/679 (General Regulation on Data Protection – GDPR) and applicable data protection legislation, in all activities of personal data processing that are your responsibility.

2- Privacy Policy

a) Our compromise

INRō is committed to processing your personal data, only when strictly necessary, in order to provide you with a better service, ensuring transparency of information and application of best practices, based on data protection legislation.

Whenever it is necessary to share your data with the contracted entities, INRō will require that these entities have the same level of guarantee of privacy and security of personal data.

Having doubts about how your data is treated you can always contact INRō, by email contact@inrodesk.com. You can also contact INRō to request the deletion of your data from INRO’s customer database.

b) What data and how do we use it?

We store user input data sent through the contact forms on this website, along with meta information about the submissions, including the time stamp, the origin IP address, and the user agent (browser). Also, third party services may collect information about website visitors. We currently use Google Analytics, on this website.

c) How long do we keep your personal data?

We only keep your data for the period strictly necessary to fulfil the above objectives, within the legal limits. At the end of this period, INRō undertakes to delete or anonymize your personal data. In general, according to the term defined by law, we store your data for 10 years. You can ask us for additional information regarding the retention periods of your personal data, by sending an email to contact@inrodesk.com.

d) With whom can we share your personal data?

In certain situations, INRō may have to disclose your personal data to entities providing services within the scope of home deliveries, financial services and marketing actions. INRō will also transmit your personal data to the Tax Authority, as required by law. In addition, INRō will not, under any circumstances, share your personal data with other companies or brands, for other commercial purposes.

e) What are your rights and how can you exercise them?

The holder of personal data has the following rights, within the scope of data protection:

– right of access

– right of rectification

– right of elimination

– right of limitation

– right of opposition

– the right not to be subject to automated decisions.

In cases of approval for a specific treatment of your personal data, you can take them out at any time. For any of these rights, you should contact INRō by email contact@inrodesk.com.

INRō will carry out a subsequent analysis, assessing the legitimacy and relevance, committing itself to respond in a timely manner. If necessary, the holder of personal data may also file a complaint with the National Data Protection Commission (CNPD).

3- Update of the Privacy Policy

This privacy policy may be revised and updated, subject to further notice on the INRō website.